Customer service
Email: [email protected]
Chat: on weekdays, mainly between 9:00-14:00
Phone: 0295 333 050 (Mon-Thu 9:00-11:00)
Postal address: Accessibility Library Celia, Customer Service, PL 20, 00030 IIRIS
The cost of the call is the mobile or local network charge. Depending on your phone plan, this charge may not be included in the base package, but will be charged separately according to the price list of your plan.
Exceptional hours will be announced on the front page (in Finnish and Swedish).
Staff email addresses: [email protected]
Sending secure email (Note! Service requires strong authentication via the Suomi.fi portal)
Financial and administrative matters: [email protected]
Phone
Phone switch: 0295 333 100
Addresses
Postal address: Accessibility Library Celia, PL 20, 00030 IIRIS
Street address: Marjaniementie 74 (Iiris Centre), 2nd floor, Helsinki, Itäkeskus
Feedback form
You can submit feedback on Celia’s services using the feedback form.
Social media
Celia’s Facebook page is intended for Celia’s customers and anyone who wants to know more about Celia.
- The Accessibility of Online Services group is for sharing information and discussing the accessibility of online services.
- The Celia Online Services Support group is for asking questions and receiving advice on how to use Celia’s online services.
- The Books for All group is an open discussion and advice group for anyone interested in books.
Celia’s LinkedIn account is called Saavutettavuuskirjasto Celia.
On Celia’s Instagram page you can find glimpses of Celia’s everyday life as well as lots of book recommendations.
Celia’s YouTube channel features webinar and seminar recordings and instructional videos.